Returns & Exchanges
At American Carnival Mart, we want you to be completely satisfied with your party supplies and prizes; if you are not happy with your purchase, you may return unopened items within 30 days of delivery for a full refund.
Contact Customer Support
Email or call our service team to request a Return Merchandise Authorization (RMA) number and confirm your items are eligible for return.
Package Your Items
Place the unused items in their original packaging, ensuring all tags and seals are intact to qualify for a complete refund.
Ship the Return
Affix the provided return label to your package and drop it off at any authorized shipping location; please note that return shipping costs may apply.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing